An incident is like when you are playing with your toys and suddenly, your favorite toy falls off the table and breaks. It wasn’t planned, and it might make you feel sad. Just like that, an incident is something that happens unexpectedly and can sometimes be a bit upsetting.
Imagine you’re drawing with crayons, and you accidentally draw on the wall instead of the paper. That’s an incident too! It’s something that happened by mistake and now needs a little fixing, like cleaning the wall.
Think of an incident like when you’re having a picnic and suddenly it starts raining. You didn’t expect the rain, and now you have to find a way to stay dry. An incident is something that changes your plans and makes you think about what to do next.
When you’re building a block tower and it falls over, that’s an incident. It’s a surprise, and you might have to start building again. Incidents are like little surprises that sometimes need a solution to make things better again.